WatchDog™ is at your service 24 x 7 x 365

WatchDog™ is a complete, 24 x 7 server, desktop and SNMP network component monitoring, remediation, maintenance, management, and Backup and Data Recovery solution. Engineers in our Network Operations Center (NOC), with primary servers at Hurricane Electric (rated among the top ten data centers in the world), monitor and troubleshoot problems based on alerts and early-warning information received from software Agents that constantly scour your network for problems. Best of all, the solution is an incredibly affordable fixed-fee solution, and includes a very long list of services including:

The WatchDog™ Technology Platform
Alerts and escalation of critical server issues. We know about critical issues typically within 15 minutes on an incident
Antivirus and Antispyware licenses
Daily Antivirus and Antispyware scans
TripleSafe™ full-image backups with on-site recovery and failover capabilities
Automatic installation of Microsoft's monthly Critical Updates
System Cleaning: removal of temporary files and Internet debris
Hardware and Software Asset information collection and management
Remote control capabilities for either permission-based or unattended remote control
Monthly comprehensive reports on inventory and preventative maintenance activities

... and a lot more.

The WatchDog™ Library

Browse our collection of articles, flipbook introductions, and whitepapers, to really understand the depth and breadth of what WatchDog can do for you:

Introduction: Continuous Data Protection
Introduction: WatchDog™ Total Server Care Program
Introduction: WatchDog™ Total Desktop Care Program

Fact #1:

Small and Medium Businesses (SMBs) report an average of over 50 hours of lost productivity per employee, per year, due to IT problems.

Fact #2:

Analysts estimate that anywhere from 42 to 71% of backup restores from tape fail.

Fact #3:

A recent study discovered that, of companies experiencing a "major loss" of computer records, 43% never reopened, 51% closed within two years of the loss, and a mere 6% survived over the long term.

THE MOST IMPORTANT FACT:

At least 93% of IT problems can be proactively addressed via remote administration before they turn into performance problems, downtime, loss of data or security breaches.